Privacy

Last updated: 5 October 2026

Robot Mower Shop is operated by H&L Ventures Limited (company number 10629767). We are responsible for personal information collected through RobotMowerShop.com.

Contact: info@autobotics.co.uk, 01386 249 349, Five Oaks Farm, Sheriffs Lench, Alcester, WR11 4SN, United Kingdom.

Information we collect

Depending on how you use the store, we may collect your name, contact details, billing and delivery address, order information, enquiry details, device and browser information, website activity, cookie choices and communications with us.

Payment information is processed through our payment providers and Shopify. We do not need to receive or store your full payment-card details to operate the store.

How we use information

  • to process and deliver orders;
  • to provide product advice, customer service and after-sales support;
  • to manage returns, warranties, fraud prevention and security;
  • to meet legal, tax and accounting obligations;
  • to improve the store and understand how it is used;
  • to send marketing where you have consented or another lawful basis permits it, with the ability to opt out.

Lawful bases

We process personal data where necessary to perform a contract, comply with legal obligations, pursue legitimate business interests that do not override your rights, or where you have given consent.

Who we share information with

We use service providers including Shopify, payment providers, delivery and logistics companies, IT and security providers, professional advisers, analytics services and marketing platforms. We share only information reasonably needed for the relevant purpose.

Cookies and similar technologies

We use cookies and similar technologies for store security, baskets, measuring site use and, where enabled, marketing. Strictly necessary technologies may operate without consent where legally permitted. Non-essential technologies are controlled through the store's consent choices where required.

International transfers

Some service providers may process personal data outside the United Kingdom. Where required, appropriate safeguards are used.

Retention

We keep personal information only as long as reasonably necessary for the purpose it was collected, including legal, tax, warranty, fraud-prevention and dispute-resolution requirements.

Your rights

Depending on the circumstances, UK data protection law gives you rights including access, correction, deletion, restriction, objection, data portability and withdrawal of consent. Contact info@autobotics.co.uk to exercise a right. You may also complain to the UK Information Commissioner's Office.

Changes

We may update this notice when our services, legal obligations or technologies change. The latest version will be published here.